Samsung may delay new phone launch to enhance product safety following Note 7 fires

Samsung Electronics said on Monday that its latest flagship Galaxy S smartphone could be delayed as it pledged to enhance product safety following an investigation into the cause of fires in its premium Note 7 devices, Reuters news reads.

2017-01-23 12:27:59

According to the same source, the smartphone maker said faulty batteries from two suppliers were to blame for a product failure that wiped almost 5 billion Euro off its operating profit.
Samsung mobile chief Koh Dong-jin said procedures had been put in place to avoid a repeat of the fires as the South Korean firm prepares to launch the Galaxy S8, its first premium handset since the Note 7′s demise.

"The lessons of this incident are deeply reflected in our culture and process," Koh told reporters at a press briefing. "Samsung Electronics will be working hard to regain consumer trust."

Koh said the Galaxy S8 would not be unveiled at the Mobile World Congress trade show in Barcelona beginning February 27, the traditional forum for Galaxy S series launches. He did not comment on when the company planned to launch the handset, though analysts expect it to start selling by April.
Investors have said Samsung needs to reassure consumers that it is on top of the Note 7 problem and can be trusted to fix it.