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Anda Todor, AmCham Romania
More attention needs to be paid to the qualitative approach, rather than quantitative»

Uber introduces upfront fares in Romania

Uber introduces upfront pricing in Romania, starting on Wednesday, February 14th. Passengers will be shown in the app the exact fare, before requesting a ride, for more clarity and an improved rider experience. Up to now, users could only see an estimated cost.

2018-02-13 13:42:59

Thus, a ride from Dristor to the North Railway Station, during rush hour, will cost 15,63 RON, while a ride from Victoria Square to the airport will be 26,09 RON.

Once the destination has been entered in the app, the fare displayed will include:
- distance to the destination, including multiple stops
- estimated time based on historical traffic values
- dynamic pricing, if the case
- any promotional discounts.

When surge pricing occurs, Uber app will show an exact amount along with the message that the fares are increased as a result of high demand. When dynamic price exceeds 3x the usual fare, users will be notified about this and asked to confirm.

If passengers change their destination, add a stop during the ride or the time spent in the car is longer than the estimated one, the app will adjust the total value of the ride.



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